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Troubleshooting common problems

Upload failed, email forwarding stopped working, can't sign in, OCR extracted the wrong fields: the four most common situations and how to fix them yourself.

Four problems come up more often than all the others: an upload that fails, email forwarding that suddenly stops arriving, a sign-in that will not go through, and extraction that put the right numbers in the wrong fields.

Each article below opens with the quickest check for that case and then works through the rarer causes. Most of them you can fix yourself without writing to support.

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