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Subscribing on iPhone — in-app purchase

In the iPhone app you can subscribe to Starter or Business, monthly or yearly, as an Apple in-app purchase — our server verifies the purchase with Apple before the plan activates. Growth is not sold in-app; subscribe on the web instead. If a card subscription from the web is already active, the app blocks a second purchase. Android subscribes via the web billing page.

What you can buy in the app

Four subscription options are available as Apple in-app purchases:

  • Starter — monthly or yearly
  • Business — monthly or yearly

Two plans are deliberately not sold in-app:

  • Growth — subscribe on the website. Because your account is the same everywhere, a Growth subscription bought on the web applies to the app immediately.
  • Free — no purchase needed; it's the default plan with no credit card and no expiry.

The paywall shows Apple-localised prices, the auto-renewal disclosure, and links to the Privacy Policy and Terms — standard App Store requirements. For what each plan includes (documents per month, storage, team seats), see understanding your document counter and the pricing page.

How the purchase works

Apple handles the payment: you confirm the purchase in the native Apple sheet with Face ID or Touch ID, and the charge goes through your Apple ID's payment method. Before your plan flips, our server verifies the purchase with Apple — the plan activates only after that verification succeeds, which normally takes a moment.

After that, the subscription lifecycle is fully synced from Apple's server notifications:

  • Renewals apply automatically.
  • Billing-retry grace period — if Apple can't charge your payment method and retries, you stay entitled during the retry window.
  • Cancellations and refunds processed by Apple are reflected in your TaxItEasy plan without you doing anything.

Double-billing protection

One account, one subscription. If you already have an active card subscription from the website (Stripe), the app will not sell you a second one via Apple — the in-app purchase is blocked and you manage the existing subscription on the web instead.

The same guard works in the other direction: if your subscription is Apple-managed, the web billing page tells you it's "managed by Apple" rather than offering a conflicting plan change.

Restore purchases

New phone, reinstalled app, or the plan not showing after a purchase? Tap Restore purchases on the billing screen. It re-syncs your existing Apple subscription onto your TaxItEasy account. You are never charged twice for restoring — it only re-links what you already own.

Managing and canceling

Where you manage the subscription depends on where you bought it:

  • Bought in the app (Apple) — manage, change, or cancel in your iPhone's App Store → Subscriptions. Apple owns the billing relationship; TaxItEasy reflects whatever Apple reports.
  • Bought on the website (card) — manage on the web billing page, including payment methods and past invoices.

When you cancel, your plan stays active until the end of the period you've paid for.

Android

There is no in-app purchase on Android. Tapping Manage subscription in the Android app opens the web billing page in your browser — you're signed in automatically via a short-lived token, complete the subscription there, and a link brings you back to the app afterwards. The plan applies to the app instantly, since web and app share one account.

Related

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