How do I fix a misread vendor name?

all Updated October 12, 2026

Open the invoice, choose Edit, and in Vendor pick the right partner or create it, then save. That fixes this invoice. If a scan created a separate vendor from the misread name, merge it into the right one in Partners: its invoices move over and the misread name is kept as an alternative spelling, so later scans with that spelling land on the right vendor.

Steps

Open the invoice and choose Edit.
In Vendor, choose Change (or Select or create partner... when no vendor is set) and pick the right vendor, or create it.
Choose Save Changes. The invoice shows the right vendor, and the change is in the audit trail.
If a scan created a vendor from the misread name, open the right vendor in Partners and choose Merge.
Pick the misread vendor and keep the right one: its invoices move over and its name stays as an alternative spelling.

When to fix the invoice, and when the vendor record

There are three fixes, depending on what is wrong:

Fix the invoice when the wrong vendor is on one invoice: pick the right vendor in the invoice's Vendor field.
Fix the vendor record when something about the vendor itself is wrong: its name, its VAT ID or its IBAN.
Merge two vendors when a scan created a second vendor from a misreading of a vendor you already have.

Fix the vendor on one invoice

On the web:

Open the invoice and choose Edit.
In the Vendor section, choose Change and pick the right vendor, or create it in the same dialog. When no vendor is set, the button reads Select or create partner... instead.
Choose Save Changes.

On the phone, open the invoice, tap Edit, then tap the vendor (it reads Select vendor... when none is set) and pick the right one.

Picking a different vendor does not rename either vendor record.

What your fix changes, and what it doesn't

This invoice shows the right vendor, and matching uses that vendor's name, saved spellings and IBAN for its payment.
The vendor records stay as they are. Re-linking renames nothing and does not save the misread spelling.
A new scan is linked to a vendor you already have when its VAT ID matches, or when its name matches the vendor's name or one of its saved spellings closely enough; a close match also saves the scanned spelling on that vendor. If nothing matches and the document is read clearly, the scan creates a new vendor from the name it read, and the next scan with the same misreading is linked to that new vendor until you merge it into the right one.

Merge a misread vendor into the right one

Open the right vendor in Partners and choose Merge.
Pick the misread vendor. Check that KEEP shows the right vendor; if it doesn't, swap the two.
Choose per field which value stays, then confirm with Merge into (the vendor's name).

The misread vendor's invoices, addresses and alternative spellings move to the vendor you kept, the misread vendor disappears from your Partners list, and its name is kept as an alternative spelling. A later scan that reads the same misspelling is linked to the right vendor. In the Partners list, Merge with... in a row's menu does the same.

Editing the vendor record

Go to Partners in the left nav.
Find the vendor and click to open.
Choose Edit and change what is wrong: name, addresses, VAT ID, bank details (IBAN), default VAT rate, payment terms and default currency.

The name shows on every invoice linked to the vendor, bank matching uses the IBAN, and a later scan that prints this VAT ID is linked to this vendor. The default VAT rate, payment terms and currency are stored for reference; they are not filled into scanned or new invoices. Renaming does not keep the old name as an alternative spelling: if scans keep reading the old name, merge instead of renaming.

The partner detail view also surfaces:

All invoices from this vendor (both manually-linked and auto-detected)
The vendor's address history (with the newest address as current)
The vendor's IBAN, used by the matching pipeline's IBAN+amount shortcut

Edits at the vendor record are audited the same way as invoice edits.

Troubleshooting

AI keeps splitting one vendor into two? ("Stripe Inc" and "Stripe Payments Europe Ltd") These are technically two different legal entities (different VAT IDs, different addresses), and the system creates separate records by default. But for your books they might be one. On the Partners page, select the two records and click Merge. You choose per field which record's value survives, and all invoices and addresses move to the surviving record.

AI auto-created a vendor that's just garbled OCR text. Merge the garbled vendor into the correct one: that moves its invoices and keeps the garbled spelling, so the next scan with the same misreading lands on the right vendor.

Vendor fixed, but the VAT number was also wrong? Fix the VAT ID on the vendor record; later scans that print it are linked by VAT ID.

Old test entries in the autocomplete dropdown? Clean up the Partners list. Delete unused entries (partners without invoices delete directly); for entries with invoices, merge them into the correct partner.

Two team members corrected the same field at the same time. Last-save-wins. Both edits appear in the audit log. We don't surface a "another user is editing this" warning currently; for high-coordination teams, the convention "one bookkeeper" minimises conflicts.

Vendor name in a different script (Cyrillic, Arabic)? Type the name in any script; it is stored as typed. Spellings are compared character by character, so a transliteration is not recognised as the same vendor. Merge the two if a scan creates one.

I want to bulk-rename a vendor across many documents. Rename the partner record (Partners → vendor → Edit). All invoices linked to this partner show the new name. If the documents are linked to different vendor records that should all be one, merge them first, then rename the surviving record.

What the AI reads, and how to correct it: the broader correction flow
Understanding confidence scores: what the overall scan score means
Vendors that bill you every month: how the matching memory learns your regular vendors