Legal

Terms of Service

Please read these terms carefully before using TaxItEasy. Last updated: March 2026.

1. Agreement to Terms

By accessing or using the TaxItEasy platform ("Service"), operated by THE GROVVEST AI LTD, a company registered in the Republic of Cyprus under registration number HE 478768 ("Company", "we", "us", "our"), you ("Customer", "you", "your") agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you must not access or use the Service.

These Terms constitute the entire agreement between you and the Company regarding the use of the Service and supersede all prior agreements, representations, and understandings. These Terms apply to all visitors, users, and others who access or use the Service. By using the Service, you also agree to our Privacy Policy and, where applicable, our Data Processing Addendum.

2. Eligibility

The Service is intended exclusively for business and professional use. By creating an account, you represent and warrant that:

  • You are at least 18 years of age.
  • You have the legal authority to enter into these Terms on behalf of yourself or the entity you represent.
  • You will use the Service solely for lawful business purposes, including but not limited to invoice processing, document management, and tax-related activities.
  • The information you provide during registration is accurate, current, and complete.

The Service is not intended for personal consumer use. If you are a consumer acting outside of your trade, business, craft, or profession, please be aware that certain consumer protection provisions of your country of residence may apply as described in Section 15.

3. Service Description

TaxItEasy is a cloud-based platform for AI-assisted invoice processing and document management. The Service may include:

  • AI-powered invoice data extraction and optical character recognition (OCR)
  • Secure document storage and organization
  • Tax advisor sharing and collaboration features
  • Payment tracking and VAT management
  • API access (depending on your subscription plan)

The specific features and functionality available to you depend on your selected subscription plan. We continuously develop and improve the Service. We reserve the right to modify, enhance, or discontinue features at any time. For material changes that significantly reduce the core functionality of your current plan, we will provide at least 30 days' prior notice and, where applicable, a right to terminate as described in Section 5.4.

The Service is a tool to assist with document management and data extraction. It does not constitute tax advice, legal advice, financial advice, or professional accounting services. You are solely responsible for all decisions made based on the Service's output.

4. User Accounts

4.1 Registration

To use the Service, you must create an account by providing a valid email address and setting a secure password. You are responsible for all activity that occurs under your account.

4.2 Account Security

You are responsible for maintaining the confidentiality of your account credentials and for restricting access to your account. You agree to immediately notify us at of any unauthorized use of your account or any other breach of security. We are not liable for any loss or damage arising from your failure to maintain the security of your account credentials.

4.3 Account Accuracy

You agree to provide accurate, current, and complete information during registration and to promptly update such information as necessary to keep it accurate, current, and complete. We reserve the right to suspend or terminate accounts that contain materially inaccurate information.

5. Plans, Pricing, and Payment

5.1 Free Trial

We may offer a free trial period at our discretion. At the end of the trial, your account will be converted to the plan you select. If you do not select a paid plan, access to paid features will be restricted. No payment information is required to start a free trial unless otherwise stated.

5.2 Paid Plans

Paid plans are billed monthly or annually, depending on your selection. Prices are displayed in EUR. All prices are exclusive of applicable taxes (including VAT), which will be added where required by law. The applicable subscription fees are those displayed on our pricing page at the time of your subscription or renewal.

5.3 Payment

Payments are processed securely through Stripe, Inc. ("Payment Processor"). By subscribing to a paid plan, you authorize us to charge your selected payment method on a recurring basis until you cancel. You are responsible for keeping your payment information current. If a payment fails, we may suspend access to paid features until the outstanding amount is settled. We are not responsible for any fees, charges, or errors imposed by your bank or the Payment Processor.

5.4 Price Changes

We reserve the right to change our pricing. We will notify you of any price increase at least 30 days before the start of your next billing cycle. If you do not agree to the new pricing, you may cancel your subscription before the new pricing takes effect. Continued use of the Service after the effective date of a price change constitutes acceptance of the new pricing. For annual subscriptions, the new pricing takes effect at the next renewal date.

5.5 Refunds

We offer a 14-day money-back guarantee for new subscriptions, calculated from the date of first payment. To request a refund, contact within this period. After the 14-day period, all payments are non-refundable. Cancellations take effect at the end of the current billing period; no pro-rata refunds are provided for partial billing periods.

6. Acceptable Use

6.1 Permitted Use

You may use the Service only for its intended purpose: business document management, invoice processing, and related activities as described in your subscription plan.

6.2 Prohibited Conduct

You agree not to:

  • Upload content that is illegal, harmful, threatening, abusive, defamatory, or otherwise objectionable.
  • Violate any applicable laws, regulations, or third-party rights.
  • Infringe upon the intellectual property rights of others.
  • Attempt to gain unauthorized access to other accounts, systems, or networks connected to the Service.
  • Interfere with, disrupt, or place an unreasonable burden on the Service, servers, or networks.
  • Use the Service for any purpose other than its intended business use.
  • Upload malicious files, viruses, or content designed to harm the platform or other users.
  • Resell, sublicense, redistribute, or provide access to the Service to third parties without our prior written consent.
  • Use automated means (bots, scrapers, crawlers) to access the Service, except through our published API within the limits of your plan.
  • Reverse engineer, decompile, or disassemble any part of the Service.
  • Use the Service to process data in violation of data protection laws applicable to you.

6.3 Enforcement

We reserve the right to investigate and take appropriate action against violations, including suspending or terminating accounts, removing content, and reporting illegal activity to law enforcement. We have no obligation to monitor content but may do so at our discretion.

6.4 API Usage and Rate Limits

If your plan includes API access, usage is subject to the rate limits and fair use policies published in our API documentation. We reserve the right to throttle or suspend API access that exceeds these limits or that negatively affects the Service for other users.

7. Your Data

7.1 Ownership

You retain all rights, title, and interest in your data, including documents, invoices, and any other content you upload to the Service ("Customer Data"). We do not claim any ownership rights in your Customer Data.

7.2 License to Process

By uploading Customer Data to the Service, you grant us a limited, non-exclusive, worldwide license to store, process, transmit, and display your Customer Data solely for the purpose of providing, maintaining, and improving the Service for you. This license includes the right to process your data through our subprocessors (including, but not limited to, AI/OCR providers, cloud hosting services, and payment processors) as necessary to deliver the Service. This license terminates when you delete your Customer Data or when your account is terminated, subject to our backup retention schedule as described in Section 11.1.

7.3 AI Processing

Our Service uses artificial intelligence and machine learning technologies to extract structured data from your uploaded documents. You acknowledge and agree that:

  • No training on your data. Your documents are never used to train, fine-tune, or improve our AI models or any third-party AI models.
  • No accuracy guarantee. AI-extracted data is provided on an "as-is" basis. The AI may produce errors, inaccuracies, or incomplete extractions. You are solely responsible for reviewing and verifying all AI-extracted information before relying on it for any purpose, including tax filings, financial decisions, or regulatory compliance.
  • Processing infrastructure. All document processing occurs on infrastructure located within the European Union (EU) or the European Economic Area (EEA), unless otherwise disclosed.
  • Subprocessors. AI processing may involve third-party subprocessors. A current list of subprocessors is available on our Subprocessor Page.

7.4 Data Export and Portability

You may export your Customer Data at any time while your account is active and during the 30-day retention period following cancellation (see Section 11.1). We support standard export formats including JSON, CSV, and PDF. In accordance with applicable law, including the EU Data Act (Regulation (EU) 2023/2854), we will facilitate data portability and switching to alternative providers upon request. Details of our switching process, available data formats, and applicable timelines are published on our website.

7.5 Data Processing Addendum

Where you use the Service to process personal data on behalf of third parties (for example, as a tax advisor processing client invoices), you act as the data controller and we act as the data processor. In such cases, our Data Processing Addendum (DPA), which is incorporated into these Terms by reference, governs the processing of such personal data in accordance with Article 28 of the GDPR. The DPA includes our technical and organizational security measures, subprocessor management procedures, breach notification obligations, and data subject rights assistance.

8. Intellectual Property

8.1 Our Intellectual Property

The Service, including its software, design, text, graphics, logos, trademarks, and all underlying technology, is and remains the exclusive property of THE GROVVEST AI LTD or its licensors. These Terms do not grant you any right, title, or interest in the Service other than the limited right to use the Service in accordance with these Terms.

8.2 Feedback

If you provide feedback, suggestions, or ideas regarding the Service ("Feedback"), you grant us a perpetual, irrevocable, worldwide, royalty-free license to use, modify, and incorporate such Feedback into the Service without any obligation to you.

9. Service Availability

9.1 Availability Target

We strive to maintain high availability of the Service but do not guarantee uninterrupted, error-free, or secure access. The Service may be temporarily unavailable due to:

  • Scheduled maintenance (we will endeavor to provide at least 24 hours' advance notice via email or in-app notification for planned maintenance).
  • Emergency maintenance required to address security issues or critical bugs.
  • Circumstances beyond our reasonable control, including but not limited to force majeure events as described in Section 16.

9.2 No SLA

Unless a separate Service Level Agreement (SLA) has been executed between you and the Company, no specific uptime commitment or service credits apply. Enterprise customers may negotiate separate SLAs.

9.3 Modifications and Discontinuation

We reserve the right to modify, suspend, or discontinue any part of the Service at any time. For material changes to core functionality, we will provide at least 30 days' prior notice. If we permanently discontinue the Service, we will provide at least 90 days' notice and ensure you have the opportunity to export your Customer Data.

10. Disclaimer of Warranties

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE. WE EXPRESSLY DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO:

  • IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
  • ANY WARRANTY THAT THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE.
  • ANY WARRANTY REGARDING THE ACCURACY, COMPLETENESS, OR RELIABILITY OF AI-EXTRACTED DATA OR ANY OTHER CONTENT OBTAINED THROUGH THE SERVICE.
  • ANY WARRANTY THAT THE SERVICE WILL MEET YOUR REQUIREMENTS OR EXPECTATIONS.
  • ANY WARRANTY THAT DEFECTS WILL BE CORRECTED.

YOU ACKNOWLEDGE AND AGREE THAT YOUR USE OF THE SERVICE IS AT YOUR SOLE RISK. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED FROM US OR THROUGH THE SERVICE, SHALL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN THESE TERMS.

The Service is a document management and data extraction tool. It is not a substitute for professional tax, legal, or financial advice. We strongly recommend that you consult with a qualified professional before making any decisions based on data extracted through the Service.

11. Termination

11.1 By You

You may cancel your account at any time from your account settings or by contacting . Upon cancellation:

  • Your access to paid features continues until the end of the current billing period.
  • Your Customer Data will be retained for 30 days after the end of your billing period, during which time you may export your data.
  • After the 30-day retention period, your Customer Data will be permanently deleted from our active systems. Removal from encrypted backups will occur within an additional 90 days.

11.2 By Us

We may suspend or terminate your account immediately and without prior notice if:

  • You materially breach these Terms (including non-payment after reasonable notice).
  • You engage in fraudulent, illegal, or abusive activity.
  • Required by law, regulation, or court order.
  • Continued provision of the Service to you poses a security risk to the Service or other users.

Where reasonably possible and not prohibited by law, we will provide notice prior to termination and an opportunity to export your Customer Data. In the case of termination for non-payment, we will provide at least 14 days' written notice before termination.

11.3 Effect of Termination

Upon termination, all rights and licenses granted to you under these Terms will immediately cease. The following sections survive termination: Section 7.1 (Ownership), Section 8 (Intellectual Property), Section 10 (Disclaimer of Warranties), Section 12 (Limitation of Liability), Section 13 (Indemnification), Section 15 (Governing Law), and this Section 11.3.

12. Limitation of Liability

THIS SECTION 12 IS A FUNDAMENTAL ELEMENT OF THE BASIS OF THE BARGAIN BETWEEN YOU AND THE COMPANY. THE SERVICE WOULD NOT BE PROVIDED WITHOUT THESE LIMITATIONS.

12.1 Exclusion of Consequential Damages

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL THE COMPANY, ITS DIRECTORS, EMPLOYEES, AGENTS, PARTNERS, SUPPLIERS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY DAMAGES FOR:

  • LOSS OF PROFITS, REVENUE, OR BUSINESS OPPORTUNITIES
  • LOSS OF DATA OR DATA CORRUPTION (EXCEPT AS EXPRESSLY PROVIDED IN SECTION 7)
  • LOSS OF GOODWILL OR REPUTATION
  • BUSINESS INTERRUPTION
  • COST OF PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES
  • ANY OTHER INTANGIBLE LOSSES

WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR ANY OTHER LEGAL THEORY, EVEN IF THE COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, AND EVEN IF A REMEDY SET FORTH HEREIN IS FOUND TO HAVE FAILED ITS ESSENTIAL PURPOSE.

12.2 Liability Cap

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE COMPANY'S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE, WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR OTHERWISE, SHALL NOT EXCEED THE LESSER OF:

  • (A) THE TOTAL AMOUNT ACTUALLY PAID BY YOU TO THE COMPANY IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM; OR
  • (B) ONE HUNDRED EUROS (€100).

FOR FREE TRIAL USERS OR USERS ON A FREE PLAN, THE COMPANY'S TOTAL AGGREGATE LIABILITY SHALL NOT EXCEED TEN EUROS (€10).

12.3 Carve-Outs

The limitations in this Section 12 do not apply to:

  • Liability that cannot be excluded or limited under applicable law (including, where applicable, liability for death or personal injury caused by negligence, fraud, or fraudulent misrepresentation).
  • Your payment obligations under these Terms.

12.4 Basis of the Bargain

You acknowledge that the Company has set its prices and entered into these Terms in reliance upon the limitations of liability and disclaimers of warranties set forth herein, and that the same form an essential basis of the bargain between the parties. The parties agree that the limitations and exclusions of liability set forth in this Section 12 are fair and reasonable given the nature and pricing of the Service.

12.5 Application

The limitations in this Section 12 shall apply to the maximum extent permitted by applicable law, regardless of the form of action, whether in contract, warranty, strict liability, tort (including negligence), or otherwise, and shall survive and apply even if any limited remedy specified in these Terms is found to have failed its essential purpose.

13. Indemnification

13.1 Your Indemnification

You agree to indemnify, defend, and hold harmless THE GROVVEST AI LTD, its directors, employees, agents, and affiliates ("Indemnified Parties") from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees and costs) arising from or related to:

  • Your use or misuse of the Service.
  • Your violation of these Terms.
  • Your violation of any applicable law, regulation, or third-party rights.
  • Your Customer Data, including any claim that your Customer Data infringes or violates the rights of any third party.
  • Any inaccurate, misleading, or incomplete information you provide.
  • Your reliance on AI-extracted data without adequate verification.

13.2 Indemnification Process

We will provide you with prompt written notice of any claim subject to indemnification (provided that failure to provide such notice shall not relieve you of your indemnification obligations except to the extent you are materially prejudiced). You shall have the right to control the defense and settlement of any such claim, provided that you may not settle any claim in a manner that imposes obligations on us or admits fault on our behalf without our prior written consent.

14. Changes to Terms

We may update these Terms from time to time. If we make material changes, we will notify you via email or through a prominent notice on the platform at least 30 days before the changes take effect. Your continued use of the Service after the effective date constitutes acceptance of the updated Terms. If you do not agree to the updated Terms, you must stop using the Service and may cancel your account.

15. Governing Law and Dispute Resolution

15.1 Governing Law

These Terms are governed by and construed in accordance with the laws of the Republic of Cyprus, without regard to its conflict of law provisions and excluding the United Nations Convention on Contracts for the International Sale of Goods (CISG).

15.2 Jurisdiction

Any disputes arising from or relating to these Terms or the use of the Service shall be subject to the exclusive jurisdiction of the courts of Paphos, Cyprus.

15.3 EU Consumer Rights

For consumers residing in the European Union or the European Economic Area, nothing in these Terms shall affect your rights under the mandatory consumer protection laws of your country of residence. In the event of a conflict between these Terms and applicable mandatory consumer protection law, the mandatory law shall prevail.

In accordance with Regulation (EU) No 524/2013, the European Commission provides an Online Dispute Resolution (ODR) platform for consumers, available at: https://ec.europa.eu/consumers/odr. Our email address for ODR purposes is .

15.4 Informal Resolution

Before filing any formal legal proceedings, the parties agree to attempt to resolve any dispute informally by contacting the other party and negotiating in good faith for a period of at least 30 days.

16. Force Majeure

Neither party shall be liable for any failure or delay in performing its obligations under these Terms to the extent such failure or delay results from circumstances beyond the reasonable control of that party, including but not limited to: acts of God, natural disasters, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, flood, epidemics or pandemics, strikes, power outages, internet or telecommunications failures, cyberattacks (including DDoS attacks), failures of third-party cloud hosting providers, or actions or inactions of governmental authorities. The affected party shall use reasonable efforts to mitigate the impact and resume performance as soon as practicable.

17. Severability

If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions shall remain in full force and effect. The invalid or unenforceable provision shall be modified to the minimum extent necessary to make it valid and enforceable while preserving the parties' original intent to the greatest extent possible. If such modification is not possible, the provision shall be deemed severed from these Terms.

18. Waiver

No failure or delay by either party in exercising any right under these Terms shall constitute a waiver of that right. A waiver of any right or remedy on one occasion shall not be deemed a waiver of such right or remedy on any subsequent occasion.

19. Assignment

You may not assign or transfer these Terms or any rights or obligations hereunder, in whole or in part, without our prior written consent. We may assign these Terms in connection with a merger, acquisition, reorganization, or sale of all or substantially all of our assets, or to an affiliate, without your consent. Any attempted assignment in violation of this section shall be null and void.

20. Entire Agreement

These Terms, together with the Privacy Policy, the Data Processing Addendum (where applicable), and any separately executed Service Level Agreement, constitute the entire agreement between you and the Company regarding the Service and supersede all prior and contemporaneous agreements, proposals, and representations, whether written or oral.

21. Notices

All notices required or permitted under these Terms shall be in writing and shall be deemed given when sent via email. Notices to the Company shall be sent to . Notices to you shall be sent to the email address associated with your account. It is your responsibility to keep your email address current.

22. Third-Party Services

The Service may integrate with or contain links to third-party services, websites, or content ("Third-Party Services"). We do not control, endorse, or assume responsibility for any Third-Party Services. Your use of Third-Party Services is at your own risk and subject to the terms and policies of those third parties. We shall not be liable for any loss or damage arising from your use of Third-Party Services.

The Service uses Cloudflare, Inc. as a Content Delivery Network (CDN), DDoS protection, and Web Application Firewall (WAF) provider. All traffic to and from the Service passes through Cloudflare’s network. By using the Service, you acknowledge that your connection metadata (IP address, HTTP headers) is processed by Cloudflare in accordance with their Privacy Policy and their role as a data processor under our DPA.

23. Export Compliance

You agree to comply with all applicable export and re-export control laws and regulations. You shall not use the Service in any country subject to comprehensive sanctions or provide access to the Service to any person or entity on any applicable sanctions list.

24. Contact

If you have questions about these Terms, please contact us:

THE GROVVEST AI LTD
Evangelou Floraki 10, Villa 4
8220 Paphos, Cyprus
Registration Number: HE 478768

These Terms of Service are provided for informational purposes and do not constitute legal advice. We recommend consulting with a qualified legal professional for your specific situation.