Billing, plans and payments
Switch or cancel your plan, the monthly document counter, prorated mid-cycle upgrades, annual vs monthly billing, and VAT reverse charge for EU businesses.
How do I switch or cancel my plan?
Why an upgrade lands today and a downgrade waits for the end of your period.
Understanding your document counter
What counts against your monthly limit, what does not, and when the count resets.
Prorated billing when you upgrade mid-month
The arithmetic behind the mid-month charge, credit for the days you already paid included.
Annual vs monthly billing: which to pick
When paying for ten months to get twelve is worth it, and when flexibility wins.
VAT reverse charge for EU businesses
Where to put your VAT ID so our invoice to you leaves the VAT off.
Subscribing on iPhone: in-app purchase
Which plans you can buy inside the iPhone app, and the one you cannot.